813area.com April Mihalik

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April Reviews on Kona Grill | Tampa 15 hours ago

Kona Grill | Tampa

1 Rating  

Made a reservation a week in advance for Christmas dinner and due to the amount of walk-ins, they were telling us, the elderly couple in front of us and the group behind us (that all had a reservation)....that reservations are on hold and it would be a minimum of an hour wait. She (I believe it was a manager at the hostess station) was snarky and dismissive. And when upset bc they really didn't care at all; and as we walked out she just smuggly wished us a happy holidays, shrugging us off. Saving grace was that by the looks of the other reviews tonight...her attitude saved us a few hundred dollars for cold, mediocre food. Lost our business for good.

Pros: Saved hundreds of dollars for cold, mediocre food by them not honoring reservations and having such a crappy attitude towards customers.

Cons: Too many to list for the 3 minutes we were there.

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