Category: Food Service And Restaurant

Job Type: Full Time

30 days ago

$ - $ Hourly

Host/Hostess:

Greet and seat all guests in a hospitable, friendly, and timely manner. Ensure all guests have a great first impression upon walking into the restaurant.

Responsibilities:
Handle all incoming telephone calls before the third ring, using professional verbiage and with a positive and uplifting tone. Manage reservations system, including seating within reservation times, quoting proper wait times when necessary. Be mindful of reservations when taking them to ensure the restaurant isn’t over or under-booked. Escort guests to the proper assigned table while engaging in light conversation and providing the perfect hospitable start to their dining experience. Interact with all guests and co-workers in a professional, hospitable, and friendly manner. Arrive on time for scheduled shifts, ready to work in proper uniform. Properly accept and book reservations. Calculate, note, and quote accurate wait times and promote ways to reduce table turn times. Keep floors, entry, and aisle ways clean and free of debris. Assist in bussing tables, when we are on a wait or in need of a table immediately. Provide guest right of way and assist guests needing directions around the restaurant. Genuinely thank all departing guests for dining with us, and welcome all guests joining us. Be familiar with all restaurant information to be able to answer any guest questions or address any concerns. Answer all phone calls and fulfill any guest needs. Be able to place calls on hold when needed or direct the call to the proper department. Communicate any important information to the managers on duty. All hosts must be familiar with our hours of operation, menu items, price range, directions, contact information, and all other basic restaurant information. In addition to restaurant specific details, the host should be able to provide information on daily menu additions, musical talent performances, and any cocktail or wine features for the evening.

Qualifications:
Fun, energetic and professional attitude. Ability to read, write, speak and understand English. Prior restaurant experience is desired, but not required.

Whiskey Cake is your neighborhood joint for craft cocktails and farm-fresh comfort food. From our mesquite wood-grilled plates to fresh greens and famous desserts, all of our hand-crafted dishes are served up with simple, honest flavors in a rustic, local atmosphere.

Whiskey Cake is your neighborhood joint for craft cocktails and farm-fresh comfort food. From our mesquite wood-grilled plates to fresh greens and famous desserts, all of our hand-crafted dishes are served up with simple, honest flavors in a rustic, local atmosphere.

Compensation: To Be discussed