MANAGER - WORKFORCE ANALYTICS
Category: Food Service And Restaurant
Job Type: Full Time
30 days ago
$ - $ Hourly
JOB DESCRIPTION
The Workforce Analytics Manager is a dual-reporting role performing analytics on the workforce of multiple casino locations for Support Services, including the Tampa Hard Rock Hotel & Casino, which is where the position will be located.
Responsibilities
- Collaborate with department managers and property leaders to identify proper staffing levels for labor effectiveness
- Assist all property locations in the preparation of productivity standards for all labor positions for use in labor productivity analysis, including working with respective departments
- Review all property operations to ensure that consistent practice, policy and procedure for labor reporting is adhered to
- Review and analyze scheduling practices
- Work with department leadership on additional staffing or position requests
- Coordinate the implementation of labor and scheduling systems with the properties
- Review and analysis of property daily operating reports
- Hands on interface and assistance to the labor planning/analysis of for all property locations
- Assist in budgeting across properties to adhere to agreed upon productivity standards and key performance indicators (KPIs). Lead budget discussions with senior level management in many circumstances
- Assist in development of base drivers for labor standard for each labor position
- Preparation and review of weekly FTE reports for all property locations
- Creates and assists with other financial analysis and ad hoc reports as needed or requested by Finance department & leadership.
- Continuously improve and innovate processes and reporting to help drive efficiency
- Ensures the integrity and accuracy of data presented.
- Develops new SQL database queries and Excel reports to enhance workforce analytics reporting
- Such other duties and functions as may be required by the senior leadership of the Finance departments at both Seminole Gaming and the Tampa Hard Rock Hotel & Casino
Qualifications
- B.S. in Finance/Accounting/Economics or equivalent combination work and experience.
- MBA is a plus.
- Strong Microsoft Excel and database analysis experience required.
- SQL experience is a major plus.
- Kronos and Virtual Roster knowledge is a plus.
- Experience in Finance Department, specifically Financial Analysis and Labor Analysis a plus.
- Casino/hospitality industry experience in highly preferred.
- Must have the ability to perform under frequent time constraints.
- A good candidate would be a self-starter and someone able to work with minimal supervision.
Work Environment:
- Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
- While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
- Position requires extended periods of sitting in an office environment
- Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
- Credit Check
- Criminal Background Check
- Drug Screen