Cappy's Pizzeria Brandon

I have been to Cappy's 3 times now. The first time I enjoyed the experience so I wanted to go back. The next two times were MAJOR disappointments. This had nothing to do with the food as I only got to try the food once. Why? Because even though they post hours, they don't actually stay open those hours. Last night is a prime example, the hours they post are open until 9 PM Monday - Thursday. I hate being one of those people that show up and make places stay open, however, I AM in the industry and I know that when you have hours until 9 PM you expect to take customers up until 9 PM knowing they may not be done until 9:30 or 10 PM and the staff is all aware of that as well. Last night I show up at 8:38 PM (I am sure they have cameras so they can check). As I walk up I see another gentleman enter and then as I start to go in he comes out and says, they say they are already closed. He also gives me a reference to two other pizza places near by with just as good if not better pizza. I walk in anyway and am "greeted" by a girl mopping who says we are closed. I said you sign says 9 PM do you always close early? She says if our customer count is low yes. I say, well your customer count w

Pros: Its local

Cons: Average Pizza and business operator that doesn't understand costumer care or what business hours mean.